playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 9378818821
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to complete the login process. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP within the allotted time, you can try again by clicking "send OTP" or seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please provide your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Then, download the latest updated version of the app, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means users can access their actual gaming earnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This can cause a slight delay in the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
We prioritize your convenience and security by providing multiple methods for deposit and withdrawal, including credit/debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. Our robust encryption technology ensures that all transactions are secure and protected, giving you peace of mind when playing with us. To further enhance your gaming experience, our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. This means that help is always just a click or call away, ensuring that any issues or concerns are quickly addressed and resolved. Whether you need assistance with a game, have a question about a promotion, or require technical support, our team is here to help, providing a seamless and enjoyable experience for all our players.
Our platform prioritizes the convenience and security of our users by offering a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. To ensure the protection of our users' financial and personal information, we utilize cutting-edge cryptography technology. This advanced technology provides an additional layer of security, safeguarding sensitive data from unauthorized access and ensuring that our users' transactions are secure and reliable. Our platform's focus on user convenience is reflected in the variety of deposit and withdrawal options available, making it easy for users to manage their accounts and conduct transactions seamlessly. Whether using a credit card, electronic wallet, or cryptocurrency, our users can rest assured that their financial transactions are secure and protected. Furthermore, our platform's commitment to user security is evident in the implementation of advanced cryptography technology, which encrypts and safeguards sensitive information, including financial and personal data. This ensures that our users' transactions are protected from unauthorized access, cyber threats, and other potential vulnerabilities. By prioritizing user convenience and security, our platform provides a trustworthy and reliable environment for our users to manage their financial transactions, giving them the peace of mind they deserve.